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LICENSE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Renewal Licence	4330	30	4029	132	10	0	129
2	New License	51	33	2	2	3	0	11
3	Licence Name Transfer In Relation	8	3	1	1	1	0	2
4	Cancel Trade License	7	6	0	1	0	0	0
5	License Business Name Change	4	1	0	0	2	0	1
6	License Name transfer of a third party	1	0	1	0	0	0	0
7	Licence Partner Name Add	1	1	0	0	0	0	0

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WATER DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Change of Meter	479	204	9	153	92	17	4
2	Water New Connection	253	225	0	3	16	5	4
3	Certificate of No Dues	152	25	94	16	7	1	9
4	Change of Name	96	29	48	14	1	0	4
5	Water Meter Reconnection	82	40	3	12	24	3	0
6	Water Meter Disconnection	58	47	0	1	8	1	1
7	Water Meter Inspection	18	8	4	2	3	0	1
8	Drainage Connection	4	3	1	0	0	0	0
9	Water Pressure Capacity Complaint	4	1	3	0	0	0	0
10	Faulty Meter Complaint	2	1	1	0	0	0	0
11	Change Of Usage	1	1	0	0	0	0	0
12	Water Quality Complaint	1	1	0	0	0	0	0

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FIRE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Hospital Renewal NOC	86	13	66	6	0	1	0
2	New Hospital NOC	5	0	4	0	0	0	0

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MARRIAGE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved	Applications Rejected
1	MARRIAGE CERTIFICATE	239	9	43	184	3

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HORDING DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days

Grievance DEPARTMENT
Sr.	Dept Name	Complaint Received/Total	Complaint Resolved				Complaint Rejected	Complaint Pending
			0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Health and Sanitation	299	228	26	24	18	1	2
2	Water Supply and Drainage	140	100	24	11	5	0	0
3	Electricity	66	66	0	0	0	0	0
4	Garden	27	27	0	0	0	0	0
5	Encroachment	22	8	7	4	3	0	0
6	Property Tax	18	8	10	0	0	0	0
7	Computer	15	2	8	5	0	0	0
8	Ward Office No. 4	13	6	2	1	2	2	0
9	Town Planning	13	8	3	2	0	0	0
10	Kolhapur Municipal Transport (K.M.T)	6	6	0	0	0	0	0
11	Ward Office No. 3	6	6	0	0	0	0	0
12	License	5	3	2	0	0	0	0
13	Ward Office No. 1	5	5	0	0	0	0	0
14	Ward Office No. 2	3	3	0	0	0	0	0
15	General Administration	3	1	2	0	0	0	0
16	Birth and Death Registration	3	0	2	1	0	0	0
17	Record	2	1	1	0	0	0	0
18	Health and Hospital	1	0	1	0	0	0	0
19	Estate/Market	1	1	0	0	0	0	0
20	Fire	1	0	1	0	0	0	0
21	Public Relationship Office	1	0	1	0	0	0	0