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LICENSE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Renewal Licence	5107	23	216	4707	178	25	17	157
2	New License	262	140	3	8	15	16	12	71
3	Cancel Trade License	33	16	17	2	5	5	5	0
4	Licence Name Transfer In Relation	29	8	3	5	5	3	1	7
5	License Business Name Change	13	3	1	1	4	2	0	3
6	Licence Trade Name Change	11	3	0	2	0	1	0	5
7	License Name transfer of a third party	4	1	0	2	1	0	0	0
8	Licence Partner Name Add	3	0	0	0	0	0	2	1

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WATER DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Change of Meter	1376	227	26	35	372	518	173	24
2	Water New Connection	784	270	98	1	44	134	227	9
3	Certificate of No Dues	457	23	13	315	80	21	7	11
4	Change of Name	337	24	79	137	96	59	4	17
5	Water Meter Reconnection	191	52	28	6	22	47	33	1
6	Water Meter Disconnection	167	74	13	2	5	20	41	9
7	Water Meter Inspection	47	5	7	6	9	12	6	2
8	Drainage Connection	36	10	2	10	4	4	0	8
9	Water Pressure Capacity Complaint	16	1	0	15	0	0	0	0
10	Faulty Meter Complaint	7	0	0	3	0	0	0	4
11	Change Of Usage	7	2	0	0	0	0	1	4
12	Water Quality Complaint	1	0	0	1	0	0	0	0

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FIRE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Hospital Renewal NOC	168	1	6	141	9	1	8	0
2	New Hospital NOC	7	0	0	6	1	0	0	0
3	Fire Noc Bed Correction	2	0	1	1	1	0	0	0
4	Certification of Seasonal Toys, Stalls, Meetings, Circuses, Exhibitions etc.	1	0	0	1	0	0	0	0
5	Fire Noc Hospital Name Change	1	0	1	1	0	0	0	0

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MARRIAGE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved	Applications Rejected
1	MARRIAGE CERTIFICATE	855	16	74	754	11

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HORDING DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days

Grievance DEPARTMENT
Sr.	Dept Name	Complaint Received/Total	Complaint Resolved				Complaint Rejected	Complaint Pending
			0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Health and Sanitation	867	105	265	131	123	240	3
2	Water Supply and Drainage	387	294	54	16	14	8	1
3	Electricity	212	210	2	0	0	0	0
4	Garden	129	123	4	1	0	1	0
5	Property Tax	70	36	29	2	1	2	0
6	Encroachment	60	29	13	6	4	8	0
7	Computer	48	2	23	18	3	2	0
8	Ward Office No. 4	44	33	2	3	2	4	0
9	Town Planning	42	32	7	3	0	0	0
10	Ward Office No. 1	41	39	0	1	0	1	0
11	Ward Office No. 3	28	24	1	1	0	2	0
12	License	26	7	12	7	0	0	0
13	Ward Office No. 2	16	15	0	1	0	0	0
14	Kolhapur Municipal Transport (K.M.T)	11	11	0	0	0	0	0
15	Birth and Death Registration	9	0	8	1	0	0	0
16	General Administration	7	0	6	1	0	0	0
17	Fire	4	0	3	1	0	0	0
18	Health and Hospital	4	1	2	1	0	0	0
19	City Engineer	3	1	1	1	0	0	0
20	Public Relationship Office	3	0	3	0	0	0	0
21	Record	3	1	1	1	0	0	0
22	Estate/Market	3	2	1	0	0	0	0
23	Marriage Registration	1	1	0	0	0	0	0
24	Law and Judicial	1	0	1	0	0	0	0