| LICENSE DEPARTMENT | ||||||||
|---|---|---|---|---|---|---|---|---|
| Sr. | Service Name | Applications Received/Total | Applications Pending | Applications Approved | Applications Rejected | |||
| 0-7 Days | 8-15 Days | 16-30 Days | >30 Days | |||||
| 1 | Renewal Licence | 5865 | 13 | 5276 | 50 | 32 | 0 | 494 |
| 2 | New License | 542 | 234 | 15 | 32 | 34 | 43 | 184 |
| 3 | Cancel Trade License | 80 | 15 | 15 | 16 | 16 | 8 | 10 |
| 4 | Licence Name Transfer In Relation | 42 | 5 | 4 | 5 | 8 | 4 | 16 |
| 5 | License Business Name Change | 16 | 0 | 1 | 3 | 5 | 0 | 7 |
| 6 | License Name transfer of a third party | 16 | 2 | 3 | 2 | 5 | 1 | 3 |
| 7 | Licence Trade Name Change | 14 | 2 | 0 | 1 | 1 | 2 | 8 |
| 8 | Licence Partner Name Add | 10 | 0 | 1 | 2 | 1 | 1 | 5 |
| WATER DEPARTMENT | ||||||||
|---|---|---|---|---|---|---|---|---|
| Sr. | Service Name | Applications Received/Total | Applications Pending | Applications Approved | Applications Rejected | |||
| 0-7 Days | 8-15 Days | 16-30 Days | >30 Days | |||||
| 1 | Water New Connection | 1148 | 486 | 13 | 68 | 134 | 431 | 16 |
| 2 | Certificate of No Dues | 941 | 106 | 652 | 97 | 21 | 5 | 60 |
| 3 | Change of Meter | 891 | 356 | 15 | 167 | 227 | 91 | 35 |
| 4 | Change of Name | 361 | 42 | 184 | 71 | 39 | 14 | 11 |
| 5 | Water Meter Disconnection | 136 | 93 | 2 | 13 | 11 | 10 | 7 |
| 6 | Water Meter Reconnection | 75 | 33 | 2 | 6 | 11 | 17 | 6 |
| 7 | Drainage Connection | 35 | 13 | 10 | 5 | 4 | 0 | 3 |
| 8 | Faulty Meter Complaint | 31 | 28 | 2 | 0 | 0 | 0 | 1 |
| 9 | Water Pressure Capacity Complaint | 9 | 4 | 5 | 0 | 0 | 0 | 0 |
| 10 | Change Of Usage | 7 | 6 | 0 | 0 | 0 | 0 | 1 |
| 11 | Water Connection Size Change | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| 12 | Water Quality Complaint | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| 13 | Plumber Renew License | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| 14 | Unauthorized Tap Connection Complaint | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| 15 | Water New Connection | 1148 | 486 | 13 | 68 | 134 | 431 | 16 |
| 16 | Certificate of No Dues | 941 | 106 | 652 | 97 | 21 | 5 | 60 |
| 17 | Change of Meter | 891 | 356 | 15 | 167 | 227 | 91 | 35 |
| 18 | Change of Name | 361 | 42 | 184 | 71 | 39 | 14 | 11 |
| 19 | Water Meter Disconnection | 136 | 93 | 2 | 13 | 11 | 10 | 7 |
| 20 | Water Meter Reconnection | 75 | 33 | 2 | 6 | 11 | 17 | 6 |
| 21 | Drainage Connection | 35 | 13 | 10 | 5 | 4 | 0 | 3 |
| 22 | Faulty Meter Complaint | 31 | 28 | 2 | 0 | 0 | 0 | 1 |
| 23 | Water Pressure Capacity Complaint | 9 | 4 | 5 | 0 | 0 | 0 | 0 |
| 24 | Change Of Usage | 7 | 6 | 0 | 0 | 0 | 0 | 1 |
| 25 | Water Connection Size Change | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| 26 | Water Quality Complaint | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| 27 | Plumber Renew License | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| 28 | Unauthorized Tap Connection Complaint | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| FIRE DEPARTMENT | ||||||||
|---|---|---|---|---|---|---|---|---|
| Sr. | Service Name | Applications Received/Total | Applications Pending | Applications Approved | Applications Rejected | |||
| 0-7 Days | 8-15 Days | 16-30 Days | >30 Days | |||||
| 1 | Hospital Renewal NOC | 194 | 33 | 134 | 19 | 5 | 2 | 0 |
| 2 | New Hospital NOC | 57 | 39 | 17 | 0 | 0 | 0 | 0 |
| 3 | Certification of Seasonal Toys, Stalls, Meetings, Circuses, Exhibitions etc. | 5 | 2 | 2 | 0 | 0 | 0 | 1 |
| 4 | Fire Noc Bed Correction | 4 | 0 | 4 | 0 | 0 | 0 | 0 |
| 5 | Fire Audit Fee within City Limits (Private Buildings) | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| 6 | Fire Noc Hospital Name Change | 3 | 1 | 2 | 0 | 0 | 0 | 0 |
| 7 | Within city limits - For exhibitions, cultural events, seminars, cinema shootings, meetings, helipads and circuses (fire fighter rent) | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| 8 | Fire Noc Dr. Name Correction | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
| 9 | Fire Audit Fee Outside City Limits (Government / Semi-Government Buildings) | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| MARRIAGE DEPARTMENT | ||||||
|---|---|---|---|---|---|---|
| Sr. | Service Name | Applications Received/Total | Applications Pending By Department | Applications Pending By Citizen | Applications Approved | Applications Rejected |
| 1 | MARRIAGE CERTIFICATE | 1620 | 16 | 108 | 1467 | 29 |
| HORDING DEPARTMENT | ||||||||
|---|---|---|---|---|---|---|---|---|
| Sr. | Service Name | Applications Received/Total | Applications Pending | Applications Approved | Applications Rejected | |||
| 0-7 Days | 8-15 Days | 16-30 Days | >30 Days | |||||