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LICENSE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Renewal Licence	4988	46	220	4607	159	20	0	156
2	New License	156	83	5	7	12	13	11	30
3	Cancel Trade License	27	12	15	2	5	4	4	0
4	Licence Name Transfer In Relation	23	4	2	5	4	3	1	6
5	License Business Name Change	12	2	1	1	4	2	0	3
6	Licence Trade Name Change	9	2	0	2	0	1	0	4
7	License Name transfer of a third party	4	1	0	2	1	0	0	0
8	Licence Partner Name Add	3	1	0	0	0	0	1	1

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WATER DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Change of Meter	1145	234	13	19	306	429	127	16
2	Water New Connection	662	277	91	1	30	98	155	8
3	Certificate of No Dues	378	15	12	263	68	16	6	10
4	Change of Name	293	30	68	127	74	44	4	14
5	Water Meter Reconnection	167	42	29	6	21	42	24	1
6	Water Meter Disconnection	145	66	13	2	4	19	33	5
7	Water Meter Inspection	37	0	8	5	7	9	6	2
8	Drainage Connection	28	2	2	10	4	4	0	8
9	Water Pressure Capacity Complaint	15	0	0	15	0	0	0	0
10	Faulty Meter Complaint	6	0	0	2	0	0	0	4
11	Change Of Usage	5	1	0	0	0	0	1	3
12	Water Quality Complaint	1	0	0	1	0	0	0	0

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FIRE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Hospital Renewal NOC	152	1	6	126	8	1	8	0
2	New Hospital NOC	4	0	1	3	0	0	0	0
3	Certification of Seasonal Toys, Stalls, Meetings, Circuses, Exhibitions etc.	1	0	0	1	0	0	0	0
4	Fire Noc Bed Correction	1	0	0	0	1	0	0	0
5	Fire Noc Hospital Name Change	1	0	1	1	0	0	0	0

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MARRIAGE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved	Applications Rejected
1	MARRIAGE CERTIFICATE	642	9	64	564	5

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HORDING DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved				Applications Rejected
					0-7 Days	8-15 Days	16-30 Days	>30 Days

Grievance DEPARTMENT
Sr.	Dept Name	Complaint Received/Total	Complaint Resolved				Complaint Rejected	Complaint Pending
			0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Health and Sanitation	681	84	157	94	103	240	3
2	Water Supply and Drainage	311	230	43	15	14	8	1
3	Electricity	152	152	0	0	0	0	0
4	Garden	96	91	4	0	0	1	0
5	Property Tax	66	33	28	2	1	2	0
6	Encroachment	53	34	11	5	3	0	0
7	Computer	47	3	22	17	3	2	0
8	Town Planning	46	36	7	3	0	0	0
9	Ward Office No. 1	31	29	0	1	0	1	0
10	Ward Office No. 4	30	19	2	3	2	4	0
11	License	25	7	11	7	0	0	0
12	Ward Office No. 3	18	15	1	1	0	1	0
13	Ward Office No. 2	12	11	0	1	0	0	0
14	Kolhapur Municipal Transport (K.M.T)	11	11	0	0	0	0	0
15	Birth and Death Registration	6	0	5	1	0	0	0
16	General Administration	5	0	4	1	0	0	0
17	Law and Judicial	4	4	0	0	0	0	0
18	Fire	4	0	3	1	0	0	0
19	Health and Hospital	3	0	2	1	0	0	0
20	Record	3	1	1	1	0	0	0
21	Public Relationship Office	2	0	2	0	0	0	0
22	City Engineer	2	1	0	1	0	0	0
23	Estate/Market	1	0	1	0	0	0	0