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LICENSE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Renewal Licence	5400	3	4883	37	9	0	468
2	New License	427	180	13	22	22	37	153
3	Cancel Trade License	62	3	13	15	15	7	9
4	Licence Name Transfer In Relation	34	4	2	3	6	4	15
5	License Business Name Change	16	1	1	2	5	0	7
6	License Name transfer of a third party	15	3	3	1	5	0	3
7	Licence Trade Name Change	12	2	0	1	1	1	7
8	Licence Partner Name Add	9	0	1	1	1	1	5

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WATER DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Water New Connection	918	376	12	60	112	343	15
2	Certificate of No Dues	743	95	509	77	19	4	39
3	Change of Meter	379	234	5	38	70	27	5
4	Change of Name	249	49	115	45	25	8	7
5	Water Meter Disconnection	70	57	2	6	2	3	0
6	Water Meter Reconnection	40	26	0	3	2	9	0
7	Faulty Meter Complaint	25	23	1	0	0	0	1
8	Drainage Connection	24	10	5	3	3	0	3
9	Water Pressure Capacity Complaint	8	3	5	0	0	0	0
10	Change Of Usage	6	6	0	0	0	0	0
11	Water Connection Size Change	2	2	0	0	0	0	0
12	Water Quality Complaint	1	1	0	0	0	0	0
13	Plumber Renew License	1	0	0	1	0	0	0

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FIRE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Hospital Renewal NOC	183	28	129	19	4	2	0
2	New Hospital NOC	45	28	16	0	0	0	0
3	Certification of Seasonal Toys, Stalls, Meetings, Circuses, Exhibitions etc.	5	2	2	0	0	0	1
4	Fire Noc Bed Correction	4	0	4	0	0	0	0
5	Fire Noc Hospital Name Change	2	0	2	0	0	0	0
6	Fire Noc Dr. Name Correction	1	0	1	0	0	0	0
7	Fire Audit Fee within City Limits (Private Buildings)	1	1	0	0	0	0	0

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MARRIAGE DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending By Department	Applications Pending By Citizen	Applications Approved	Applications Rejected
1	MARRIAGE CERTIFICATE	1332	14	100	1193	25

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HORDING DEPARTMENT
Sr.	Service Name	Applications Received/Total	Applications Pending	Applications Approved				Applications Rejected
				0-7 Days	8-15 Days	16-30 Days	>30 Days

Grievance DEPARTMENT
Sr.	Dept Name	Complaint Received/Total	Complaint Resolved				Complaint Rejected	Complaint Pending
			0-7 Days	8-15 Days	16-30 Days	>30 Days
1	Health and Sanitation	1577	99	721	357	292	105	3
2	Water Supply and Drainage	535	92	109	122	132	72	8
3	Electricity	409	332	10	7	19	41	0
4	Property Tax	143	6	38	44	25	29	1
5	Encroachment	115	39	16	28	20	12	0
6	Garden	99	62	4	3	17	13	0
7	Computer	70	7	24	24	13	2	0
8	Town Planning	69	55	6	1	5	2	0
9	Ward Office No. 1	68	15	2	13	24	14	0
10	Ward Office No. 2	65	56	3	1	3	2	0
11	Ward Office No. 4	59	6	19	10	13	10	1
12	Ward Office No. 3	50	40	4	1	5	0	0
13	Birth and Death Registration	15	0	15	0	0	0	0
14	City Engineer	15	6	8	1	0	0	0
15	License	10	3	2	2	3	0	0
16	General Administration	9	0	5	2	2	0	0
17	Kolhapur Municipal Transport (K.M.T)	7	7	0	0	0	0	0
18	Establishment	6	0	5	1	0	0	0
19	Estate/Market	6	2	2	1	1	0	0
20	Law and Judicial	5	4	1	0	0	0	0
21	O and M Officer	5	0	5	0	0	0	0
22	Health and Hospital	4	1	1	0	0	2	0
23	Public Relationship Office	3	0	3	0	0	0	0
24	Bureau	2	0	2	0	0	0	0
25	Municipal Council Secretary	2	0	1	1	0	0	0
26	Fire	2	0	1	1	0	0	0
27	Record	1	0	1	0	0	0	0
28	Pension and Provident	1	0	0	0	1	0	0